Mobile App Terms of Use

General terms and conditions

1. These Terms govern access to and conditions for use of the 3veta mobile application.
2. The mobile application ‘3veta’ (the Application) enables the use of some of the services provided through the 3veta.com platform by mobile devices.
3. The mobile application ‘3veta’ is the property of “Threevita” Ltd .; legal entity, registered in the Commercial Register with UIC: 205364700, with registered office and address for management of the city of Sofia, 66 Patriarch Evtimiy Blvd., ent. C, 1st floor
4. The contact details of Threevita Ltd. include:
   
   • Address for correspondence: Sofia, 66 Patriarch Evtimiy Blvd., ent. C, floor 1.
   • Tel. +359 88 920 1796
   • Email: team@threeveta.com
5. The state bodies that supervise the activity of Threevita Ltd. are:
6. Consumer Protection Commission, with address: Sofia, 4A Slaveykov Square, 3rd, 4th and 6th floors; tel .: +359 2 980 25 24 fax: +359 2 988 42 18; hotline: 0700 111 22; Website: www.kzp.bg;
7. Commission for Personal Data Protection, with address: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov “№ 2 and website: www.cpdp.bg.
8. Terms with the following meaning are used in these Terms of Use:
   
   • The platform (3veta.com) – a web service that is designed to facilitate the interaction between persons providing services electronically and their customers, providing the opportunity for personal or group audio and video meetings, as well as the ability to pay electronically.
   • End customer – a natural person who registers in the Platform in order to be a recipient of a service provided through the Platform by a professiona.
   • Professional – trader registered in the Commercial Register, who provides their services through the Platform.
   • User – any person who uses the Application, regardless of whether they are registered on the platform as a Professional or End Customer.

Use of the mobile application by the users

1. For the normal use of the Application it is necessary for the User to use devices (smartphones, tablets) running with operating systems Android (min Android 6.0 (API 23) or iOS (min iOS 11) and higher version and internet connection.
2. The Application cannot be used by a User who has not reached the age of 18 (child) or is an adult but with limited legal capacity. By accepting these terms and conditions, the users declare that they have reached 18 years of age and have no limited legal capacity.
3. The Application can be downloaded for free from Google Play and the App Store.
4. The Application can be used only by a user who is registered on the 3veta.com platform.
5. When using the Application for the first time to participate in an audio and video connection, the user allows the taking of photos and video and recording of audio by the Application. Authorization is mandatory in order to be able to establish a connection between the professional and the end customer.

Services provided through the application

1. The mobile application ‘3veta’ allows for the provision and use of the following services:
   
   1. Ability to provide / receive the service via video and audio connection.
   2. Exchange of text messages between the professional and the end users during the provision of the service.
   3. Storage of data about the services used in the account.
2. All services available through the Application are free for Users. The terms of use of the platform are available on the website.
3. The mobile application ‘3veta’ reserves the right at any time and without notice to add new services or change existing ones, for which the relevant changes in the Terms of Use are made and the Users are notified.
4. The 3veta mobile application reserves the right to suspend access temporarily to one, more or all of the provided services at any time and without notice.

Rights and obligations of users

1. The user has the right to use one or more of the services provided through the Application.
2. The User has the right to delete / deactivate the Application at any time. Deactivation does not lead to deletion of the data received and created through the Application, as they are kept within the established storage periods, incl. as part of the registration profiles in the Platform.
3. The user undertakes not to provide the password for his personal profile to third parties and not to perform other actions that may endanger the security of their personal profile.
4. The user is responsible for ensuring the serviceability of the technical devices and the Internet connection that they use to access the Application.

Processing of personal data

1. In connection with the use of the Application “Threevita” Ltd. collects and processes a certain amount of information that is personal data about the User.
2. By installing and using the Application, the User declares that they are informed about the processing activities with the Privacy Policy for the processing of personal data created and received through the mobile application ‘3veta’.
3. The User undertakes not to provide more personal data than necessary for the use of the service..
4. If the User provides more data than necessary, the Provider shall delete them within a reasonable time of their reception.

Acceptance and amendment to the terms of use

1. When creating a registered profile, the User must accept these Terms of Use of the mobile application ‘3veta’.
2. “Threevita Ltd. reserves the right to change the Terms of Use, including adopting new ones at any time without notice. In the event that Users do not agree with the change in the Terms of Use, they undertake to terminate the use of the Application after the changes take effect.

Copyright

1. All intellectual property rights over the 3veta mobile application belong in full to Threevita Ltd.
2. The user has the right to use the application only for the purposes of using the specified services. The user has no right to translate, copy, process or make other changes to the software of the Application, as well as to commit any other infringements of intellectual property rights over them.
3. Any violation of intellectual property rights by the User is grounds for termination of access to the Application, and the infringing party bears civil, administrative and criminal liability in accordance with applicable Bulgarian law.

These general terms and conditions enter into force on 05.01.2022.